LAST UPDATED: JANUARY 1, 2025
At Wholesome Minds, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services. By using our website and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information from you to provide our services effectively. This information may include:
Personal Information:
- Name, contact information (email address, phone number), mailing address.
- Details provided in inquiries, such as appointment requests or specific questions.
- Payment and billing information, if applicable.
Health Information:
- Health-related information you provide, relevant to the nature of our clinical services.
Non-Personal Information:
- Usage data, such as pages visited, browser type, IP address, and session times, collected through cookies and other tracking technologies.
2. How We Use Your Information
Wholesome Minds uses the information collected for purposes that may include:
- Providing Services: To schedule appointments, respond to inquiries, and deliver services effectively.
- Communication: To inform you about your appointments, relevant updates, and any changes to our services.
- Improving Services: To analyze website usage, identify trends, and enhance user experience.
- Legal Obligations: To comply with applicable laws, regulations, or court orders.
3. How We Share Your Information
Wholesome Minds is committed to maintaining your privacy and will not sell, trade, or rent your personal information. We may share your information under the following circumstances:
- With Authorized Personnel: Wholesome Minds staff and contractors who need access to provide services or perform essential business operations.
- With Service Providers: Third-party providers (such as payment processors, IT support) that help us deliver our services securely.
- For Legal Compliance: If required by law, regulation, or legal process, we may disclose necessary information to comply with court orders or to protect the rights and safety of our clients and staff.
All third parties that receive your information are contractually obligated to handle it securely and only for authorized purposes.
4. Data Security
We prioritize the security of your personal information and employ industry-standard measures to protect it. Our security practices include:
- Encryption: Secure Sockets Layer (SSL) encryption to protect information transmitted on our website.
- Access Controls: Only authorized personnel have access to sensitive information.
- Regular Monitoring: We review our security practices to protect against unauthorized access, alteration, or disclosure.
While we strive to protect your personal information, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security, but we work continually to enhance our practices.
5. Your Rights and Choices
You have the right to:
- Access or Update Your Information: Contact us to view, correct, or update your personal information.
- Request Deletion: Request deletion of certain personal information, except when retention is legally required.
- Limit Data Usage: Opt out of certain types of data processing, such as marketing communications, by updating your preferences.
To exercise these rights, contact us at (301) 346-5596.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve service. Cookies help us understand your preferences and provide you with a tailored experience. You can adjust your browser settings to refuse cookies; however, this may limit some functionalities on our website.
7. Third-Party Links
Our website may contain links to third-party websites. Wholesome Minds is not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites before providing personal information.
8. Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Wholesome Minds
Email: [email protected]
Phone: (301) 346-5596
Mailing Address: 10770 Columbia Pike #1020, Silver Spring, MD 20901-4402
Your privacy is of utmost importance to us. We are committed to safeguarding your information and maintaining transparency in how we collect and use your data. Thank you for trusting Wholesome Minds with your personal information.